Hotel Security – The Protocol

Me just a few minutes ago (real life, just the room number is not real):

At the reception:
Me: Sorry, my key does not seem to work anymore.
Reception: What is your room number, sir?
Me: 683
Reception: Mr. Halbheer?
Me: Yes
Reception: Let me give you a new key

I understand: A scammer would have answered with “no” if he would not be me. Everything else would have been unfair.

Roger Halbheer

Roger Halbheer is Managing Director at Accenture's Financial Services responsible for the Security and Resilience Practice. Before joining Accenture, he was the Chief Security Officer of Swisscom (Switzerland's largest telecom provider) and the global Chief Security Advisor for Microsoft.

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